NFW is a small company, driven by an unwavering dedication to high ideals and satisfied customers. Fueled by an inspiration to create exquisite timepieces, we cut no corners for the sake of the bottom line. In short, NFW is a company with integrity, uncompromising in our products, and the care of our customers.
NFW’s founder and designer, George Fox, spent many years in the watch industry handling design and marketing for some of the world’s most famous watch brands. While working for these large corporate brands, George felt a growing passion to start something completely new – to create a company that was truly special and unique. He wanted to create watches that could make a bold statement - based on the classic elements of watch design, yet were fresh new creations with a strong dose of attitude and sophistication. By offering inspired, creative design, obsessive attention to engineering details, and outstanding craftsmanship, NFW watches have earned a stellar reputation. Every detail of every watch is attended to with great skill, care, knowledge and a passion for excellence.
NFW has earned this extraordinary reputation in the watch industry, as well as with watch enthusiasts & collectors around the world. Not only do we produce incredibly well-built watches, but our customer service is unparalleled. Our small-company, old-fashioned dedication to “treating the customer right” has gained the company an extremely loyal following. George’s hands-on approach keeps the company grounded in it’s roots while always reaching for the stars. NFW continues to launch ground-breaking new watch designs and continues to grow our loyal & passionate fan base, affectionately known as “The NFW Family.”
What is your NFW warranty?
NFW maintains an outstanding reputation for high-quality watches and excellent customer service.
We have very few problems with our watches, but with any company or
product there is occasionally something to be remedied. Our top
priority is our customers’ satisfaction.
So, we keep our warranty simple: If something goes wrong with your
NFW watch, due to a manufacturing defect, during the first three years
that you own the watch, we’ll take care of it either by repairing or
replacing the watch, at our discretion. If your watch needs replacement
and that exact model is no longer available then we reserve the right
to replace it with another watch of equal or greater value.
Here’s what’s not covered, since these issues are not considered to
be manufacturing defects: Scratched or broken crystals/lenses, scratches
cases, batteries, abuse, normal wear & tear including leather,
water leakage damage that occurred either while the crown was in the out
position or if buttons were pushed while in water.
Please note: Warranties are not transferable and apply only to the original owner of the watch.
ZuluTimeZone.com is proud to be an authorized dealer of NFW timepieces.
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International Priority shipping available
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10/6/2011 We've made changes to our policy on International purchases please review at our International - Shipping page.